Where do I add my discount code?
Your discount code can be applied on the payment page once you've entered your contact details and selected your shipping method.
Do you offer AfterPay?
Yes, we offer AfterPay on our website.
Do you offer PayPal?
Yes, we offer PayPal on our website.
Confirmation & Dispatch Emails:
Once your order has been placed you will receive a confirmation email. You will also receive an email once your order has been dispatched (your parcel will be dispatched from our office within 48hrs of placing your order). If you've selected tracked shipping, your dispatch email will contain your tracking link. If you’re unable to locate your confirmation or dispatch emails, please check your junk folder first and then contact us at email@example.com.
Address Issues & Missing Orders:
Check your shipping address carefully. If you make an error contact us immediately at firstname.lastname@example.org as orders cannot be re directed once they have been sent. If your shipping address is correct and you have not received your order after an outstanding number of days (10+ for domestic or 15+ for international) please contact us at email@example.com.
Please take notice when placing your orders, if it is stated as a “Pre-Order” this means the item is currently not in stock. This will only happen on rare occasions and we will notify you to confirm when you have placed a pre-order. Shipping time for pre orders may take slightly longer than usual, however this means you are first in line and will receive your order as soon as possible.
Didn't find what you were looking for? Send your Qs to firstname.lastname@example.org